Specialties:

Specialties:

Design Assurance, FMEA, Performance & Availability Testing, Performance Architect, Capacity Planning & Performance Management. Skills in WinRunner, LoadRunner, Quick Test Pro (QTP) and Quality Centre (QC), experienced in Compuware Automation test tools. Full life cycle knowledge of Application and Performance structured testing techniques. Knowledge of PRINCE2 methodology. ISEB Foundation in Software Testing certificate.

Achievements:

Achievements:

Architectural Design Assurance, Non-Functional Performance and Availability Test Assurance of a large front line emergency service system

Successfully developed an automated test system and framework using a combination of WinRunner and LoadRunner to monitor individual client/end user test environments for a major blue chip company within 3 months. This enabled the company to set-up a new revenue stream with the potential of £3+ million per year.

Developed an automated system/framework for a major mobile phone company using WinRunner to automate their client system within 1 month. This enabled the company to reduce its overheads by £250,000 per annum.

Co-wrote a WinRunner automated test framework for a major consultancy company enabling business users to create their own tests via excel spreadsheets without having knowledge of WinRunner. Which resulted in a new service being offered by the company. This enabled the company to become more competitive in the market place. And subsequently increased revenues

Writing, setting up and delivering of public courses for a major test consultancy company including HP/Mercury testing tools (LoadRunner, WinRunner, & QTP) and test methodologies.

Co-wrote the Securing e-Business chapter within the published Springer book “Software Quality and Software Testing in Internet Times” (ISBN 3-540-42632-9).

Experience

Communities and Local Government (CLG) (March 2009 to October 2010)
Solution & Technical Assurance - Performance & Availability: Specialist covering the full lifecycle from Architectural Design Assurance to Non-Functional Performance and Availability Test Assurance . Providing "hands on" FiReControl Technical Architecture (High Level Design (HLD) & Low Level design (LLD)) assurance, FMEA, Performance and Availability assurance, Transaction Load Analysis, Volumetric Modelling and Non-Functional Test Assurance of the FiReControl Integrator/Supplier – EADS to the Government as part of the CLG Solution and Technical Assurance Group.

BT Global Services (Novemeber 2004 to March 2009)
Non-Functional - Volume and Performance Test Lead: BT Health - Responsibilities include the creation of performance test plans, performance test specifications, test preparation, requirement analysis (Use Case), volumetric modeling, LoadRunner scripting (WEB, WinSock & ICA (Citrix)), Load, Stress and Soak test execution, performance analysis & reporting, Test Assurance and witnessing supplier testing for Acute Hospitals, Community Care  and General Practice systems consisting of Oracle Databases, WEB, Citrix, HP Superdomes and IBM Servers.

SQS-UK (Formally SIM) (January 1998 to November 2004)
Architectural Design Assurance, Non-Functional, Performance and Availability Test Assurance . Summary of major assignments duration 12 months or over:
  • Boots (Pharmacy)
  • Vodafone
  • M&SFS (Credit Card & Loyalty systems)
  • LloydsTSB Private Bank
  • LloydsTSB Insurance
  • Norwich Union
  • Warburg Dillon & Read
  • Service Corporation International plc (SCI)
  • Bupa 
Marks and Spencer  (January 1990 to January 1998)
Capacity Planning and Performance Management within the M&S I.T. Operational Architecture team. Worked within a team producing regular comprehensive capacity and performance reports facilitating forward planning of resources and budgets, by establishing workload models, with customers, suppliers and independent third party consultants to obtain necessary information, evaluating the impact of change. Identifying peak usage, performance bottlenecks via the use of SAS (BASE, MACRO, SQL, AF, SCL and MXG) programs written by myself to analyse MODEL 204 journals, Point Of Sales (POS) files, CICS and HURON OBJECTSTAR SMF records, BMC’s BEST1, and Candle’s OMEGAMON (MVS and CICS). Production of SAS (BASE, MACRO, SQL, AF, SCL and MXG) programs to enhance Capacity and Performance monitoring. Self taught experience programming skills in C, and VB

British Telecom (1986 to January 1990)
Worked in the Brighton Regional I.T. Data Centre - Capacity Planning and Performance management experience, production of SAS programs to enhance MXG capacity and performance monitoring and system support for mainframe operating systems and associated software. 

British Telecom (1971 to 1986)
After 3 year apprenticeship assisted Technical Offices in Telecommunication exchange installations, commissioning and modifications. Promoted to Technical Officer in 1981 responsibilities included; supervision of other technical officers, technicians, project management of large teams of contractors. Ensuring all aspects of the telephone exchange installations and modifications are in accordance with BT standards, technical specifications and tested to a high standard. 
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